Human Factor

Take reasonable care of the health and safety of themselves and others who may be affected by their acts or omissions at work; Co-operate with the maintenance organisation to ensure that statutory requirements concerning health and safety at work are met; Work in accordance with any safety instruction and/or training received; Inform their supervisor or management of work situations that represent an immediate or potential danger to health and safety at work and any shortcomings in protection arrangements; Not interfere intentionally or recklessly with, nor misuse, anything provided in the interests of health and safety. The attitude of an individual engineer, team or maintenance organisation (i.e. organisational culture) can have a significant impact on health and safety. Individuals who display an anti-authority attitude, are impulsive, or reckless are danger in aircraft maintenance.

    There is a tendency among human beings towards complacency .  The belief that an  accident  will never happen to “me” or to “my Company” can be a major problem  when attempting to convince individuals or organisations of the need to look at  human factors issues, recognise risks and to implement improvements, rather than merely to pay ‘lip-service’ to human factors. “ Murphy’s Law” : “If something can go wrong, it will.”               If everyone could be persuaded to acknowledge Murphy’s Law, this might help overcome the “it will never happen to me” belief that many people hold.           It is not  true that accidents only happen to people who are irresponsible or ‘sloppy’.             E rrors can be made by  experienced, well-respected individuals and accidents can occur in organisations  previously thought to be “safe”.

Social Environment : Responsibilities   are the  duties  that we are supposed to do due to our job or position. Some of job is carried out independently and some job carried out along with team, as a part of team or group. Individual Responsibility -  AME's  are skilled individuals having undertaken    considerable training,    working in a highly professional environment and  generally have considerable pride in their work and its contribution to air safety. All individuals, regardless of their role, grade or qualifications should work in a  responsible manner.    Certifying Staff shall be responsible for  ensuring that work is performed and recorded in a satisfactory manner...”. Non-certifying Staff also have a responsibility in the maintenance  process.  CAR145  AMO must establish the     competence of every person, whether directly involved in hands-on maintenance or  n...

Incidents and Accidents Attributable To Human Factors / Human Error In 1940, it was calculated that approximately 70% of all aircraft accidents were attributable to man’s performance, that is to say human error Causes/ major contributory factors                 % of accidents in  which  this  was a factor     Pilot deviated from procedures                                          33  Inadequate cross-check by                                               26 Design faults                                                              ...

Human Factor -  A  Person working in a maintenance environment requires human factor knowledge as per his job requirement. Human Factor Training  - Aviation safety relies on maintenance. When it is not done correctly , it may cause an incident or an accident.  Mistakes of maintenance personnel is difficult to detect. They are subjected to work in changing working in variety of adverse conditon. Regulatory Requirement : CAR 66 Module 09 Human factor - for get AMEL Human Factor   - Study of human capabilities and limitations in the workplace.   It is about study of the interaction  of maintenance personnel, the equipment used, the written and verbal procedures and  rules followed by them, and the environmental conditions of any system.  Aim of human  factors is to optimise the relationship between maintenance personnel and systems to improve  safety, efficiency, and well-being. HF - Fitting the man to the job and the job to th...

Active failure : a type of human error whose effects are felt  immediately in a system. Assertiveness : verbalizing a series of “rights” that belong to  every employee. Some of these rights include the right to  say “no”, the right to express feelings and ideas, and the right to ask for information. Asynchronous communication : communication in which  there exists a time delay between responses.  Asynchronous  communication is typified by a unique set of characteristics,  such as the lack of non-verbal communication  cues (body language, verbal inflection, etc.). Authoritarian leader : dictates action and the course of the  team with little input from team members. Communication : the process of exchanging information  from one party to another. Complacency : the degradation of vigilance in a situation. Crew resource management : team-based Human Factors  training for flight crews. Human Factors : the scientific study o...