Maintenance Human Factors Training
Maintenance human factors training is part of a total system in managing human error, and discouraging procedural violations, in a maintenance organisation. It is an essential part of this system aimed at individuals engaged in 'hands-on' maintenance, support or management. Without proper training, other initiatives related to error management and safety improvement (such as error reporting and investigation, better shift and task handover procedures, improvements in procedure design, etc.) will probably not be effective in the long term. An integrated approach, linking human factors training with organisational safety management and error management initiatives, is essential. Human factors training should not be something radically new - it covers basic safety principles and practices which should already be incorporated within a safety management and quality system, and how to ensure that work is carried out in a professional manner such that aircraft are released to serv...