Maintenance Human Factors Training

Maintenance human factors training is part of a total system in managing human error, and discouraging procedural violations, in a maintenance organisation. It is an essential part of this system aimed at individuals engaged in 'hands-on' maintenance, support or management. 
Without proper training, other initiatives related to error management and safety improvement (such as error reporting and investigation, better shift and task handover procedures, improvements in procedure design, etc.) will probably not be effective in the long term. An integrated approach, linking human factors training with organisational safety management and error management initiatives, is essential.
Human factors training should not be something radically new - it covers basic safety principles and practices which should already be incorporated within a safety management and quality system, and how to ensure that work is carried out in a professional manner such that aircraft are released to service in a safe and airworthy condition. However, evidence from accidents, incidents and studies indicates that some of the processes and training which ought to achieve this are weak or nonexistent. 
Aims and Objectives
• improve safety; 
• decrease organisational exposure to risk;
 • reduce errors; 
• capture errors
The aim of human factors training should be to help achieve these objectives by means of:
 • imparting knowledge on human factors and safety, and details of how the company human factors programme works; 
• developing skills (where appropriate);
 • influencing people’s attitudes and; 
• influencing behaviour
Part-66 already includes a requirement to demonstrate knowledge of Human Factors elements which are included in Part-66 Module 9. However, this only applies to licensed engineers and is not a requirement for training. The knowledge may be acquired by several means, one option being self-study, and is tested by means of examination. A good appreciation of the practical application of human factors can only be obtained by training, ideally within the context of the organisation within which the people work. Furthermore an examination in isolation cannot really assess certain aspects such as “skill” and above all “attitude”, which are two of the training objectives discussed above. Training in human factors is, therefore, important in order not only to help people understand what the issues are, but how to adopt good human factors practice in all aspects of work. Such training is appropriate for all staff who have an impact upon safety and airworthiness, not just for engineers or certifying staff. 
Part-145.A.30(e) requires that "the organisation shall establish and control the competence of personnel involved in any maintenance, management and/or quality audits" where "competence must include an understanding of the application of human factors and human performance issues appropriate to that person's function in the organisation". 
AMC-145.A.30(e) proposes human factors training as an acceptable means of compliance with the requirement in Part-145.A.30(e) to have an appropriate understanding of the application of human factors, and gives further details as to how this training should be implemented.

Popular posts from this blog

Human Factor Introduction

Human Factor -  A  Person working in a maintenance environment requires human factor knowledge as per his job requirement. Human Factor Training  - Aviation safety relies on maintenance. When it is not done correctly , it may cause an incident or an accident.  Mistakes of maintenance personnel is difficult to detect. They are subjected to work in changing working in variety of adverse conditon. Regulatory Requirement : CAR 66 Module 09 Human factor - for get AMEL Human Factor   - Study of human capabilities and limitations in the workplace.   It is about study of the interaction  of maintenance personnel, the equipment used, the written and verbal procedures and  rules followed by them, and the environmental conditions of any system.  Aim of human  factors is to optimise the relationship between maintenance personnel and systems to improve  safety, efficiency, and well-being. HF - Fitting the man to the job and the job to th...
Read more

SHEL(L) Model

Model are used to understand human factor  as a framework around which human factor issues can be structured. SHEL(L),PEAR, Dirty Dozen  S - Software H - Hardware L - Liveware E - Environment                                         Liveware  is at the center of the model, is   the most critical and flexible component in the working  Environment and subject to considerable variations in performance and suffer many limitations.                           Physical size and shape.  In the design of workplace and equipment, body measurements and movements is considerd , which may vary according to factors such as age, ethnicity and gender. Human Factors inputs is provided  in the design process, and data for these inputs are available from anthropometry, biomechanics and k...
Read more

Information Processing Limitation

Human information processing  have limitations.   AMT requires support such as reference  to written material (e.g. manuals). Attention and Perception -  A proportion of ‘sensed’ data may be lost without being                              ‘perceived’.   Failing to  perceive  something  which   someone  has said to you, when you are concentrating on something else, even  though the words would have been received at the ear without any problem.  Information processing system has  ability  to perceive   something (such as a picture,                       sentence, concept, etc.) even though some of the data  may be missing.  Danger - people can fill in the gaps with  information from their own store of knowledge or experience, and this may lead to  t...
Read more